- Refinance
- Family Home Renovation
When our dad passed away, we didn’t just lose a parent — we were left with a house full of memories, responsibilities, and a mountain of questions we didn’t know how to answer. The family home was in desperate need of renovation. But with Dad still on the title, and me (Dorothy) unable to borrow enough on my own, we felt stuck. Stuck in a home that needed love and stuck in a system that didn’t seem to want to help us. We talked to banks. We asked around. Nothing was clear. Until we spoke to Joe from Poly Home Loans. Joe isn’t just a broker — he’s someone who genuinely cares. He’s been friends with my brother for years, so we felt safe trusting him with something this personal. He looked at our situation and straight away helped us put the pieces together. He found us a lawyer — someone trustworthy — not the kind to overcharge or confuse us with big words. He guided us through the legal side of removing Dad from the title with care and respect. And then he made sure Gideon could come onto the title as a first home buyer — something we didn’t even realise was possible — which meant we could finally borrow what we needed to renovate. The journey wasn’t perfect — we hit a few bumps trying to get the loan approved. But Joe never gave up on us. He kept showing up, explaining everything, encouraging us through every step. Now, we’ve finally renovated the family home. We’re living here with our mum and our kids, and it feels like a fresh start — still lled with Dad’s memory, but now full of new life. If you’re ever feeling stuck — like the system’s too confusing or no one’s listening — Joe and Anne at Poly Home Loans are the kind of people who’ll stand in the gap for you. From the bottom of our hearts — thank you.